IFB/washing machine-senator
Eceived defected product

Hello sir

we purchased an IFB washing machine few days ago through CSD. the product we received is defected... despite repeated complaints and requests neither the defect has been looked after nor the product is being exchanged.the demo was also not given by the engineer... he just installed it and went away... after 2 days the machine started producing starnge noises... after repeated requests the engineer came and told us that the machine is defected... apparently he didnt tell us what the defect is and told us to get it replaced as it had been only one week since we purchased it but now neither the dealer nor the company is paying any heed to our problem!!

please help us in this regard and find a solution for our problem.

thanks in anticipation!