17-Feb
Respected sir
Subject: The unprofessional and totaly unpardonable behavior of your distributor in terms of performing their duty in a very essential and vital service like this and the lack of accountability and easy going attitude till date.
It is totally unfortunate to do this extreme step to a company who is always known for it's best practices in prompt product and service delivery like Indane. The distributor of Indane; Netaji Gas Agencies, Nedumangadu, Thiruvananthapuam, in previous also known for it's deviant way of carrying services and has the history of being de listed earlier; unfortunately i am a customer of that agency, J.Rahiyanath Vaheed, Venjaramood p.o, Thiruvananthapuram, Consumer no: NC 23421.
I had booked for gas cylinder in 31-12, 47 days for service delivery it's shameful and totally ridiculous, is it the companies next practice, a plain violation of all the rules i don't know what to say as a customer this is totally embarrassing. No one is showing even the minimum curtsy to take the phone or to revert properly. I fear some sort of foul plays from there part as they had booked earlier for that, best of my knowledge as of now there is no critical supply or distribution bottle neck for this 47 days delay for an essential service. As a customer this my desperate move and bringing it to your notice is the last resort before going to extreme steps. I don't no this particular issue comes under the purview of your sphere of activity. Kindly extend your help to solve this crisis. Anticipating your kind reply.
Yours Thankfully
S. Abdul Vaheed
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