I am a customer of your Indane Gas Distributor having office at near Hinoo Sewa Sadan Hinoo, Ranchi with customer no.13904.I am an employee of State Bank Of India presently posted as Deputy Manager at Zonal Office, Kutchery Road Ranchi. Sir, Since inception, when I had taken connection with the said distributor I am suffering from mental agony due to harassing attitude of Indane Gas Distributor at Hinno. Sir I was provided gas connection with 2 cylinders facility On 12.01.08 but since inception they are creating lot of troubles for supplying LPG gas cylinder. Despite booking cylinders for nearly one and half month before on 11/08/08, I was not supplied LPG cylinder till date now my 2nd cylinder is also get empty . what can I do sir even they are not entertaining telephone request for booking the gas, so I myself have to go for booking the gas.
Sir, my family is very small one with my wife, 2 years old kid and old aged mother. Sir being a single male member of the family I have to take care of all the needs of my family and being a Bank employee with tight time schedule it is not possible now and then for me to move around the Indane Gas Distributor office for booking and getting a LPG cylinder.
Despite that I visited the concerned office on 25/08/08 and 09/09/08 but I was told that there is shortage of gas, they harassed me and told cylinder will be supplied to your home till evening but till date neither cylinder was supplied nor they are entertaining my telephone now my 2nd cylinder is also empty Sir if there is shortage of LPG supply, Sir kindly make a enquiry with the said distributor about no LPG is supplied to the customers who has booked the gas for home delivery since 11/08/08.
Sir, I am suffering lot of mental pressure due to behavior of the staff of Indane Gas Distributor at Hinoo, Sir this is not the first case that I am helpless in getting a LPG cylinder, since inception I have to eat humble pie for the same. This is evident with the enclosed copy of booking and delivery receipts.
Date of booking Date of supply
26/03/08 02/04/08
26/04/08 16/05/08
25/06/08 31/07/08
11/08/08 Not supplied till date
09/09/08 Booked as my 2nd cylinder is also empty
Sir considering the alarming situation, I humbly request you to look in to the matter seriously and take action against the concerned and help to recover from such situation for me and also for the people who are facing such a similar situation.. for this I will be very grateful to you.
Yours faithfully,
Neeraj
Deputy Manager, Sbi Zonal Office, Ranchi
Hno. D404, Sri Baidyanth Apartment, Hinoo
Shukla Colony, Ranchi, jharkhand
phno.9470136323
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