Sir,
I am a consumer of Indane Gas under your Dealer M/s. Baghajatin Gas Services, 31 Baroda Avenue, Kol - 84 and my consumer no. is B 17745, dt. 23/2. I have already applied for double-cylinder facility in Sept' 08 after 6 months from the date of getting my connection (As per the rule) and have been harassed for last 3 months continuously. My mother, aged 67 yrs. is following up the matter on my behalf, as it is not possible for me to personnally visit your dealer regularly bunking my office and she has been harassed constantly for last 3 months. Sometime she is being told to come after 15 days, sometime they says there is no official available to attend our case, sometime they says come after puja - diwali etc. What is going on?? How can your dealer harass a sr. citizen inhumanely while we are asking this in proper manner??? We are not asking for any out of turn advantage from them. Pls. look into the matter personally and help me to avail "Double Cylinder" facility at the earliest. Otherwise I will have no other options, but to put the matter before higher authority. Hope we will be treated properly this time.
Thanking you,
Tirtha Pratim Dutta
Mob - 91 9830883101 / 9903282054
mail - [email protected]
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