Dear Sir
I, consumer No.1345 would like to bring to your kind notice following irregularities in supply of refill through distributor of Indane Gas named Suraynagari Indane, Jodhpur
1. Refill when delivered is reflected 2 to 3 days late on their computer consequently next booking gets delayed as they book refill after 21 days.
2. After booking the refill, it should be delivered within 07 days from the date of booking as per the rule but they deliver refill in more than 15 days and thus get refill in more than 45 days.
3. While delivering the refill, seals of refills are broken and they even deny weighing the refill at the time of delivery.
Today they came to deliver refill to me while taking the delivery it was found that seal of refill was broken. When I asked them to give another refill, they said we have only this refill and if you don’t want to take it then leave it, we don’t have another refill whereas they had so many refills in vehicle but denied to give me another refill. When I said, I will complain about this, they said “you can complain any one we are not bothered about it” and went away without delivering the refill to me.
I have complained about it earlier to the concrened authorities of Indane Gas, but things are repeated again and again. Finally, I dsecided to lodge complain through your esteemed forum so that STRONG ACTION is taken against above said distributor so as to eradicate above irregularities and not repeat same in future and please ensure that refill is delivered to me immediately.
Looking forward to suitable action in this regard from your end
Regards
Bhajan Singh
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