Indane Gas
DELAY IN SUPPLY OF CYLINDERS

1. IN ALAKA GAS AGNCY IN BHUBANESWAR REGISTERS GAS CYL ONLY 15 DAYS AFTER THEY HAVE DELIVERED TH EPREVIOUS CYL. THEY TAKE ABOUT 15 DAYS TO DELIVER A CYLINDER. IT TAKES ABOUT 3-4 DAYS TO CONTACT THE AGENCY TO REGISTER FOR SUPPLY OF A CYL. THUS, IT TAKES ABOUT 34-35 DAYS FROM THE TIME A NEW CYL IS PUT TO USE AND THE NEXT ONE IS RECEIVED. HOWEVER, A CYL LAST ABOUT 21-28 DAYS. HENCE ONE HAS TO MAKE ALTERNATE ARRANGEMENTS.

2. AS PER YOUR POLICY, A CYL CAN BE ISSUED ONLY AFTER 21 DAYS. THIS IS PERFECTLY ALRIGHT AND MUST BE FOLLOWED.

3. THEREFORE, THE AGENCY SHOULD REGISTER WHENEVER THE CONSUMER CONTACTS THEM, BUT MAY DELIVER ONLY AFTER 21 DAYS OF THE LAST CYLINDER AS PER YOUR POLICY IN VOGUE. I HAVE BRIUGHT THIS TI THEIR NOTICE. MAY I REQUEST YOU TO INTERVENE.

COL SC MISHRA