Sir
today morning while cooking breakfast at 7.00 am (14/11) when the cylinder exhausted, i had changed my refilled cylinder. when i opened the seal i heard some hissing sound and smell of gas coming. immediately i fixed on the regulator but i found the symptoms of leakage continuing. i immediately tried to contact the emergency nos. but for three hours i could not get the connection always engaged. finally i contacted the gas agency jaykay gas, habsiguda at around 10.am and complained about leakage, requested to send authorised person immediately. they responded that within 30 minutes complaint will be attended to. but so far till writing this complaint 5pm no technician has come to check the cylinder.
it is very sad. they claim that any complaint of gas leakage will be attended immediately but when it comes to action nothing is done . what i am suppose to do? what can a consumer do if something untoward happens due to supply of faulty cylinder?
pl. guide me in this regard.
thanks
consumer no.51011
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