INDANE GAS CYLINDER Complaints - BOOKING PROBLEM
BOOKING PROBLEM
My consumer no.29418 and I am a resident of Kochi (Ernakulam) (contact no.- 9446378771). M/s Surya Gas (Indane Gas) Correy Road, Pachalam, Kochi -12 is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been trying for more than 35 days now) over phone continously for booking the gas cylinder. But I am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them (0484-2396664, 2396665) remains either busy or does not answer/receive calls. Every time I have to face this problem for booking of gas cylinder. Also the waiting period for the gas is almost a month plus. Recently the agency was temporarily shut down due some reasons of black marketting and we our connection were transferred to some Super Gas Agency, but the service is now again restored to Surya agency and we are again facing lot of problems,
It is requested that the matter may be taken with deep concern to solve citizens day to day reoccuring problem and ask the distributor to set his system either by fax or e-mail, and have some acknowledgement system to overcome this situation.
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