Indane Gas
Irregular supply

Consumer no:2490

Name: S.B.Saravanan

Agency: Sri Ram Gas Agencies,

Indane distributor,

3/555-c Gandhi Nagar,

Ooty main road,

Vadamadurai,

Coimbatore-17.

I have booked for the refilled cylinder on 08.09.09 through landline no: 04226589725 and the representative has informed me that the booking no as 1172.

But till date I have not received the cylinder. Regarding this I have called several times to your agency for the status of supply of cylinder.

The dates which I have called and reply from the representatives.

24.09.09- They informed me that the bill receipt is generated and it will be supplied by today.

25.09.09 – They informed me to contact Mr. Ramesh and given his contact no: 9894810617.

- He informed me that the supply will be done by this evening by 6.00pm.

26.09.09 – They have informed the supply was problem so supply is getting late.

05.10.09 - They informed me “To contact Mr. Ramesh and request him for the supply telling him that the booking made one month ago”.

- Mr. Ramesh has informed to contact office for the supply.

06.10.09 – They informed me that the supply is today in periyanaickenpalayam only so you will get surely.

But till date the supply has not been made I have suffered very lot due to your irresponsibility.

I need to know whether the supply is directed from the office or by the supplier (Mr. Ramesh)