Indane Gas
Gas Agencies Exploiting Public

Posted: 01-03 by P.Karthigayan [send email]

Gas Agencies Exploiting Public

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Dear Sir

Further to the above complaint, I have also experienced the same while getting my refil.

I booked the gas with Cooking gas agency, 3A malaviya avenue 1st street, Thiruvanmiyur, Chennai 600041 on 8th Jan.

The gas was delivered on the same day.

There were two bills

1.for refill Rs 288.10, bill No.35477 dated 8/1/08

2.for VR (god only knows what does that mean) for Rs 40, bill no 2598 dated 8/1/08.

I was told that Rs40 is being charged for inspection of tube and regulator. I said I dont have any complaints and I dont want this service.

To this I was told if I dont pay, the gas cylinder will not be delivered.

Fearing repurcussion, I said I will pay under protest and I will move the case with consumer forum.

For just touching the tube, which took half a minute, I was made to pay Rs40.

I wrote in their copy of the bill, that i am paying this under protest an I will move the case with consumer forum.

I understand that many people have the same experience

This is nothing but exploiting the consumers for the services which otherwise should be done free of charge.

Will Indane explain this??

Yours sincerely

N.Venkataraman

9940626302

cnsumer No. 61703.