Respected sir,
Sub: Late delivery of Indane LPG gas cylinders
I am a consumer of Ankur Gas Agency (agency code no. 01400861-0300), Indore, who supplies domestic Indane LPG gas cylinders.
My Consumer No. with Ankur gas agency is A-18768 (R.C. Banzal)
Agency Address is: Ankur Gas Agency, Behind Sapna Sangeeta Cinema, Plot no. 167, Scheme no. 47, Indore-45 Madhya Pradesh. Tel: 0731-2461277, 2464944, 2550728.
My complaint is against Ankur Gas Agency, Indore, mentioned above.
My complaint is very similar to that Posted : 12-01 by Deepali Mathur (sub: Pathetic Services of Indane Jaipur Rajastan) on your website http://inconsumercomplaints.com/complaints/indane-lpg-gas-c23457.html.
The Ankur gas agency telephone numbers are busy or ringing, no responce, I could not contact over telephone to the agency for last 6 months. They only give booking number when I visit personally for booking a cylinder. Then No delivery for more than a month. On visiting the agency again, they give another booking number! Sometimes they say, cylinder is already delivered to your home! Or they say, the delivery man had been to your house (which is flasle). The cylinder comes like a surprise after a long time, after 3-4 attempts of booking. Every customer says that this agency sales the cylinders in 'Black' to many who are not customers of the agency, who give more money to them for each cylinder. Moreever a few days back they asked me to furnish detail, i've furnished details being a consumer of lpg and now they misbehaving me on that topic.
All the time there is a crowd in front of booking window, complaining the same I mentioned above, but no one knows what to do further.
I strongly feel such agencies should close, customers should be diverted to other Indane agency if such complaint comes. I too request Indan gas authorities to transfer my connection to other agency.
We are tired and frustrated having such service from Ankur gas agency Indore/ Indane gas.
There should be a online system of gas booking.
How do I know that some action is taken on this complaint? Can you please respond on my email [email protected]
Dr. Rajkumar Jain
244 Indrapuri colony
Indore
09826018283, 9977777747
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