I've been using Ela Gas Agency, based in Noida for the last 2 years. They've always been very very slack in delivering the cylinder. I always have to call 3 times. They have recently moved to Greater Noida and they are known now as Kasna Gas Agency. There was no information regarding such a change and it took me 1 week of frantic calls to the number that doesn't exist anymore. Finally from neighbours i figured all connections have moved to Kasna Gas agency. At this agency, most times people do not pick up calls, comes engaged or the mobile number remains switched off during working hours. I managed to place an order 1 week ago. order no-21 and since i haven't recieved the gas i've been attempting to reach them but it seems like an impossible task.
My neighbours are facing the same problem and many are now purchasing gas in black at Rs550/-
It looks like this agency is encouraging the purchase in black by making themselves unavailable on the phone. Please look into this serious situation of gas supply.
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