A very common black marketing network is being handled by the dealers of gas agencies. I am a consumer of one IOC dealer Avatar gas agency, Mahesh Plaza Moradabad. Their modus operandi is quite simple they allow customers to book gas only after 21 days of delivery and deliver the gas approx. 12 days after the booking. Even a very prompt customer can book the gas only after 33 days but as the booking timing is only from 9:00 am. To 1:00 pm and the phone even in this timing either remains busy or remains unattended so a customer who has some works other than just booking a gas can book the gas much late and at times they are left with empty cylinder and have to bribe the delivery boy. Today I also had the similar problem and the delivery in charge of the delivery van even demanded Rs. 800/- for a cylinder. Prior to this I have heard of people paying up to Rs. 580/- for a cylinder from the black market despite having a valid connection because of getting trapped in the web formed by the dealers and delivery boy. Today I also was prepared to pay up to Rs. 600/- as I was requiring the gas urgently but the demand of Rs. 800/- prompted me to lodge a formal complain. I hope your intervention will change the working style of these people.
You can even check the mismatch between actual delivery to consumers and cylinders supplied by the company and the other cylinders are definitely being black marketed. It is also possible that they are juggling with the book and may have the perfect record but this black marketing definitely exist ……………..
This is not a complaint of single dealer but the same thing is being adopted by probably all the dealers
Regards
IOCL consume
0 comments