Indane Gas
Service failure

Dear Sir,

My Customer # 6468. I had applied for the second cylinder on 16-11-04 (WL#360) at my nearest agency of Indane APARNA INDANE SERVICES, PUDUPPARIYARAM, PALGHAT DT, KERALA... Every month I used to make enquiry about the second cyllinder. Once they told me that you have to apply again.. So I applied second time for the second cylinder on 31-10-05 (WL # 941)...

On 16-04-07, I got a letter from the Agency asking me to come and collect the cylinder.. But it is quite unfortunate to say that I did not get the cylinder at that time too... They simply told me that "there is no sufficient stock, we will inform you when the stock comes"... I don'nt know, whether it is the problem with the Agency or with the problmes related with the Distribution system of INDANE.

So far the stock does'nt come... Now I am confused..

What should I do?.

To whom I have to complaint?

If I wish to give complaint as per RIGHT TO INFORMATION ACT, to whom I will adress?

Please give me necessary advice and try to solve my problem immediately...