Consumer No : 56442 - B.Gnanambal
Sir / Madam.
We have been using Indane gas connection for the past 20 years.
For the past 3 years for us the Gas Agency is Shivsankar Gas Agency
at Porur.
However for the past 1 year we have been facing problem by the
delivery boy. He behaves in a rough to the old aged person and
uses unrespectful words. Already I have brought this to the notive
of the Gas Agency Manager but the situation has not improved.
Although the gas agency takes a delivery lead time of 21 days from
the date of booking, this person takes another 10-15 days. I have a
strong doubt on the delivery boy, that he supplies at the open market
and doing some manipulation.
For Instance, I have booked the Gas cyl on 30-Jul & the waiting list
number is 753. I called almost 10 days back to the agancy and informed
that I have not received the Gas Cylinder. They informed me that the
door was locked when the person came on 02-Aug. I know it was a
LIE as mom was very well in the house. For the Past 10 days, I have been
calling the agency several times but they never give a proper reply. Till date
I have not recd.the gas cylinder.
Request you to investigate the matter please. Most Urgent
Your immediate action is highly appreciated.
Sincerely yours,
B.Gnanambal
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