This is R. Balakrishnan.
I furnished my grieviences for your kind information and favourable action.
I am a cunsumer of indane gas for nearly 23 years. I am having one cylinder with adiitional cylinder (total 2).
I am officially posted to chennai so i have surrendered my 2 cylinders with regulator at Sri subham gas agency, chidambaram on 23.03.2009 for transferring to shree chella agency selaiyur, chennai 73. I approached the chella agency on 28.03.2009 for supplying the cylinders. The staff of that agency told me to come on or after 2nd April. I have my official id card (superintendent Tamil Nadu Govt.) for id proof. They didnot accept and told me to furnish ration card as id proof. since i have recently shifted, i could not get ration card immediately. instead of taking into consideration my duty id card, they returned me on filmsy ground. as regards residential proopf, i have shown my official duty posing at chennai copy, as residential proof. they refused me to accept my application even for just transfer of 23 years of regular customer.. Finallly i got the agreement deal from the house owner and furnished the residential proof to the agency on 7th of april. The staff of the agency told me to come tomorrow since non availability of regulator. again i went on 8th april with all particlars and deposited the necessary amount and finally they accepted my request and issues relavent document mentioning new consumer number :53442, and informed me that the cylinder will be supplied on 8th april itself. But the cy;inders not yet supplied. I have suffered more than 18 days after surrendering my cylinders. I have mental agony for non supplying cylinders till date even for transfer case for 23 years customer.
Again i contacted over phone. they didnot respoonse. it is presumed that they never attend phone even for cylinder booking. We are waiting all times without going outside for expecting the arricval of cylinders. So there is no chance for door locked.
I humbly request you to kindly take necesssary action for suppling the cylinders immediately and to avoid above obstacle in fute.
Thanking you
yours faithfully
R. Balakrishnan
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