From: March 3
Vishwanath Agarwal
Bangalore – 560 027
Cell: 99865 04526
To,
M/s Madhu Agencies
Indane Gas Distributor
Shantinagar,
Bangalore.
Dear Sir,
Ref: Consumer No. 34981
With reference to the above I write to inform you that I am not getting door delivery. You peson Shekar harassing us to pay extra for door delivery and today while delivery of cylinder he demanded for Xerox copy of passbook. But my wife was only at that time and she cannot able to bring Xerox at that time. But he pressured her that Xerox is compulsory, she convinced him to give Xerox at next time, but he did not accept the same. And hence it forced me to go home from my office to get the Xerox. At the same time he left the cylinder downside my home and demanded extra money for 2nd floor delivery.
If only ladies at home, Indane people do like this (Customer Service), what can the customer can do? Hence you are requested take appropriate action against him and avoid such mistakes in future.
Thanking you,
Regards/ Vishwanath Agarwal
CC Regional Office
Indane
Bangalore
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