Indane/L.P.G
Delay in delivery of gas cylinder-reg

I mention this on behalf of my mother-in -law, P.Leelamma (con.no.18386), residing at qrtr no.1A, K.A.U Staff Quarters, Vellanikkara, Thrissur..She registered for a refill with Sooraj Gas Agencies, Nadathara, Thrissur, Thrissur, KERALA on 25-07-08 and the cylinder is not delivered till date ie 4-9.We have contacted more than 20 times vide phone and they took no interest to deliver.we even sugested we would get the cylinder ourself from the agency and that was also put down saying they have no filled cylinders with them. It is embarassing that they served with refill to some people ignoring the seniority. Hence it is requested to take NEC. ACTION AGAINSTthe dealer andprovide us with a refill.please note that their practice is to come at any day of the month rather than any particular day and if we are not there at our residence we will miss the refill. Hence it is requested to fill in the date of booking and the date of delivery in the consumer book