INDANE/ LPG cylinder
Non delivery of lpg cylinder at doorstep

I booked a lpg cylinder on 27.7.09 at Bhaskar gas agency guwahati. booking no. 7984. Till 13.8.09 I have not received the cylinder. On my repeated reqest over phone the agency fail to deliver the cy, inder. Instead THE MANAGER named one Mr. KALITA Talked in a abusive manne even with my wife. I do hereby wanted to know whether it is a fundamental right of an indane consumer to get cylinder delivered at the doorstep?