My family is a proud customer of Indane LPG for the past 24 years in Chennai City.
All reasons for being proud about being a Indane customer came crashing on the day when I received the "approved" intimation from "Anbu Gas Indane Agency" Arumbakkam, Chennai 106 for a new connection.
The Gentleman insisted I will have a to buy a Gas stove from the agency. I repeatedly explained that I am already using a gas stove at home and may not require a new one.
To my surprise the gentleman immediately closed the books and registered he had opened for me and refused to take the fee of Rs.150/-.
I was explained by the local delaer that if I do not buy a hotplate then there is a three step process which takes about one and a half months time to complete... here is the split up.
STEP 1 : A inspector will come home to check the stove which I already have and issue a certificate of fitness or usability, which will take about 10 to 15 days.
STEP 2 : After which I must take the letter to the Agency and pay Rs. 150/-. And then again wait for another 10 to 15 days for an approval from Indian Oil Corporation.
STEP 3 : I will receive a consumer number after paying deposit for Cylinder and Regulator, where I must wait for another 10 to 15 days time to receive my first cylinder
Complaining to Indian oil corporation is further put me trouble by delaying the process even further.
Guess I must have bought that hot plate and gifted it back to the Chairman of Indian Oil corporation, at least I would have got my connection much faster...
-Agni sharman
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