Am dr. S.K.Rajeswari Amma, Sreemoolam, Sreemoolanagaram, Aluva, a consumer of LPG Indane, with consumer No:5951, SV No:326499, I am a subscriber of your esteemed agency, Angamaly Cooperative Consumer's Society Ltd from 1996. My last supply of the cylinder was on 8/9/08. After 21 days as stipulated by I have booked for a cylinder on 29th September on phone. Again I reminded on 35th day, ie: on 13/10/08. The person in charge informed that the cylinder would be supplied on 18th. Again, I called on 17th. Replied to have supply on next day. As nobody came here, I again called on 28th October. Then your good agency told that it will be supplied same day. But nobody came here. So, I contacted on 31st, then they refused me of all previous bookings, but on 28th October. Its a talk of the town that your agency people do sell cylinder in 'BLACK' for Rs.500/. If I offered Rs. 500/ I would have got many cylinders by this time. Its a pity that genuine customers are harassed like this. Repeated reminders are always a story of your agency for normal supply. Sir, give us an idea as to what can be the normal route to get justice from your agency in Angamaly. Am a practising doctor in a suburban area, and such unhealthy practices do affect my professional work to a large extent. please help me and give me a reply as to what should be done. Am ready to put any complaint in writing to anybody about this, if necessary. Dr. Rajeswari Amma.
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