My membership number is ITBC08597628 and order number OGA 080075169 and this order was made on 12th September.
My complaint is that :
I was sent an e-mail giving the details to be sent back for claiming the free holiday activation -voucher by your employee Ms. Poonam D. I have sent these details to Ms. Poonam a total of 3 times since 27th of Dec but she refuses to acknowledge these mails and send me the needed activation voucher. I am really tired of this whole mismanagement. Please arrange for this voucher to be dispatched to me at the earliest.
I have been following it up for a long time. Such a slackness and lack of organisation is not expected of a well reputed company such as your's.
Rohini
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