Dear Sir, i am a serving Army Officer posted in Pune and having a saving account with your bank (LUCKNOW, UP). Its been more than two month now when i applied for a credit card for which i qualify all the laid down parameters. All the required documents were provided to the concerned people twice in two months but nothing actually moved. No one from the concerned authorities took any pains to abreast me regarding the progress. Whenever i contacted them, same old execuse of incomplete document was given which no one bothered to collect from me. This callous and incompetent attitude actually bring a bad name to such a reputed bank. I, finally withdrew my application for the credit card and got all my documents back but at the same time i took it as my moral duty to make you people aware of this incident.
Regards
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