I am domestic gas customer of Indane since last 4years. We are served by the dealer Sur Sagar Gas Service, Ghatlodia Ahmedbad.
Since last five- six months, Iam facing lot of problem to get refilled cylender from our distributor. As I am having single cylinder connection and delay in refilling are creating lots of problem. After 1o days of booking I make daily morning call to my dealer and to know my status to how long should I wait for a refill cylinder, the person who received the phone call ask about consumer number and date of booking and he checked the status on computer and replied that today it will be send and he dropped the line. This procedure happen minium four or five time every month and finally I got a refill cylender after.
On my last delivery I have noticed that the bill date on the receipt is on 5th feb and delivery has been done on 14th feb. So many time the only bring slip instead of reciept.
Sir, this procedure is only for harrase the customer, that there is nothing about scarcity of cylinder from IOCL.
Kindly take the matter seriously and save us from this type of problem in future.
Thanks
Regards
Shaji warrier
09825000125
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