I am giving you the complete detail of complaint send to IOCL regional sales manager and other persons. I have made the under mentioned complaint to through email and telephonically explained the matter to indian oil personnel but till date no action has been taken by them . so you are requested to kindly look in to the matter & take necessary action against the dealer. Detail of complaint is as under.
Respected sir,
My father Sh. Jagdish Prasad is having indane gas
connection on his
name & the ID no. is V-3125. The distributor for our area is M/S V.S. Gas
Agency. We
have booked the gas on dated 10/10/08 and the booking no. is 985. The supply
of gas
should be made with in one week. When we have not received the gas up to
24/10/08 i
start persuing with the supplier and well as to the Gas Agency office on tele
phone but
all of them gave me the false assurance and misguided me. then i got the
mobile no. of
Mr. Arvind (owner of gas agency) and explained the situation to him also. But
he
disconnected the phone saying sorry to me and his behaviour was very immoral.
I am
residing at Gau shala road which is very near to the Gas Agency but they have
not
supplied the gas up to 28/10/08 (up to Diwali). Now today also when they
have not
supplied the gas i have send some body which collectd the cylinder from the
gas Agency.
I think they have sold the gas in black on very higher rates due to huge
shortage of
gas on Diwali. In Past also they supplied the defected cylinder and not
attended the
complaint. They never weight the cylinder resulting in the less quantity of
gas to the
customer. They never bother any complaint being only distributor of Indane
gas in
Mahender garh. So you are requested to take strict action angainst the
distributor which
is defaming the world wide knowen Indian Oil Corporation Ltd.
Waiting for your favourable action
Ravinder Kumar Yadav
Asstt. Executive Engineer
Haryana Power Department
9355084881
9416070310
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