I Dr E P Dsouza have a gas connection at RADHAKRISHNA INDANE Agency, Shop No 1, Sneha Kunj, Near Jambulkar Chowk, PUNE-411040, CONS. No-5305.I booked for a refill Cylinder on 7/4 and Booking No given by the Agency was 777 Dated 07/04. There was no delivery till 17 Apr (10 Days) and on personally visiting the agency to ask for reasons for such a delay of 10 Days the Boy at the counter gave vague reasons that the vehicle was not coming from Chakan regularly and we would get one cylinder the next day morning i.e 18/4. However the agency did not bother the next day till afternoon, when I reminded them again. It appears that they sent a cylinder after their working hrs (at around 1900 Hrs) and since we were not at home, the delivery was not given. The next day being Sunday (19/04) I reminded the agency on Tel on 20/04.and requested them to send the delivery on 20/04/09, but they have not yet responded. Please look into this matter since it is now 14 days and no cylinder has been delivered.
0 comments