&--Original Message&--
From: Naveen Chandra [mailto: [email protected]]
Sent: Sunday, March 29 3:06 PM
To: Aurbindo Bhat
Subject: RE: Request for Replacement of Faulty Laptop. Recent Case ID: L93I00DK/Recent Ref. No.: L93U003G
Dear Sir,
Plz. find the scan copy Invoice as per your requirement.
Regards
Naveen Chandra
&--Original Message&--
From: Aurbindo Bhat [mailto: [email protected]]
Sent: Monday, March 30 1:53 PM
To: [email protected]
Subject: RE: Request for Replacement of Faulty Laptop. Recent Case ID: L93I00DK/Recent Ref. No.: L93U003G
Hi Naveen,
Please provide the scanned copy of the proof of purchase.
Regards
Aurbindo Bhat
Lenovo care India
(Toll free no- 1800-11-55-22 | [email protected])
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&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Kathereson Nallusamy [mailto: [email protected]] On Behalf Of Lenovo CARE_Malaysia
Sent: Monday, March 30 12:10 PM
To: [email protected]; [email protected]
Cc: [email protected]
Subject: Re: Request for Replacement of Faulty Laptop. Recent Case ID: L93I00DK/Recent Ref. No.: L93U003G
Dear Mr. Naveen Chandra,
Kindly be informed that moving foward Lencare India will be handling all the India's cases (with effect from 5-Dec).
I have forwarded your request to the relevant department and they will act on it immediately.
In the meantime, should you have any questions pertaining your case, please email to Lencare India at [email protected].
The Lencare India can also be contacted through this toll free number 1-800-11-5522.
Thank you.
Regards,
Tinoshini
Lenovo Care
Lenovo Asia Pacific
http://www.lenovo.com/
Print only when necessary
[email protected]
AU: 1 800 65 5627
NZ: 0 800 44 0626
SG: 800 601 2051
MY: 1800 1867 88
INDIA: 000 800 100 6052
"Naveen Chandra"
"Naveen Chandra"
03/29 01:05 PM
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Subject
Request for Replacement of Faulty Laptop. Recent Case ID: L93I00DK/Recent Ref. No.: L93U003G
Dear Sir,
I am working in Regent Automobiles Pvt. Ltd. in Delhi as a IT-Head, for last
7 years. After joining this organisation I am discontioue all assembled pc
and replace them with IBM machine. Last 7 years i am purchase more then 200
desktop and 2 servers form you for my organisation.
Last 2 or 3 month back. I am purchase a lenovo laptop for my brother who is
working in Uttranchal as a medical representative. After purchase this
laptop i am contiously facing problem with this laptop and most of time
discuss my problem with your customercare dipartment they suggest me update
drivers, replace operating system and suggest me to bring laptop at service
centre at nehru place they replace several thing even they replace
motherboard but the problem is continoue.
I am get several ref. no. several case id but all is vain. I am handling 6
unit work in delhi/NCR. and i have no time to sit always in your service
centre, because they are unable to resolve the issue.
I requested to you kinly replace this faulty laptop on urgent basis. Because
due to this my brother face lot of problems.
Regards
Naveen Chandra
IT-Head
Regent Automobiles Pvt. Ltd.
B1/H1, Mohan Co-operative, Mathura Road,
New Delhi 110044
Phone. 9212747781
011-26959464
Recent Case ID: L93I00DK
Recent Ref. No.: L93U003G
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