Kind Attention: Cusomter Care Dept / GM Sales
Dear Sir,
I am Pankaj Rai, professional working with Maruti Suzuki India Ltd., In the morning 9:15 AM I reached at your Indian Oil Pump M/s Agarwal Brothers, V V I P, Road, Jia Mau, Lucknow (0522) 2206065. Took diesel 32 Lts, Rs. 1110/- Bill No 5448 and made the payement though my debit Card (HDFC).
After Making the payment, the Manager who was standing outside Mis - behaved with me and asked why have you left the merchants slip inside? You are supposed to provide it to me? How will I come to know whether you have made the payment or Not? Despite of showing Customer Slip which I was carring?
When I asked that Why are you behaving in this manner and I will put a compalint against you, he was cool and enjoying his own way.
Sir, I will assure myself that next time onwards I will always avoid taking my fuel with any Indian Oil Pump.
Thanx for creating dissatisfaction.
Regards,
Pankaj Rai
MSIL, Lucknow
91-9919800820
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