Indian Postal Services
Physical, Mental & Financial harrashment by Postal Services

Ef no complaints /PLI/09/409 dtd. 29/04

Sub: Dissatisfaction over the payment order No BH/ 774-U Date: Nil of Dy. Divn. Manager (PLI)

I was having a Postal Life Insurance Policy No. BH/774-U. maturity date was 31/12. But actually payment was done after 517 days. Against my complaints, I am in receipt of a payment order No: BH/774-U Date: Nil of the Dy. Divisional Manager, (PLI) C/o CPMG, Bhopal, for an amount of Rs. 14, 761/- towards interest on late payment of the maturity value of the PLI Policy No BH/774-U @ 8% per annum from 31/12 till 02/06 (marked as “Duplicate Not for payment”). Physical payment has not been received till the issuance of this letter (i.e. 04/04). I had telephoned C.P.M.G. Orissa Circle, Bhubaneswar’s office and gathered that they have not received the original payment order. I had faxed my copy to them. But they will act only after the receipt of the original payment order.

Being aggrieved by the above-mentioned payment order, I am writing the following few lines seeking justice from your end at the earliest, because that order has got the following demerits:

1. Rate of interest towards late payment has been given only @ 8% pa whereas Postal Department claims @ 24% pa from a defaulter. I should also get @ 24% interest per annum, because in this case, Postal Department is the defaulter.

2. Financial Parameters, though not up to the legitimate right of the undersigned, somehow considered till 02.6.07. But interest for the period from 03/06 till the date of actual payment has not been considered.

3. Interest on the amount as calculated on the basis of the demand under sl. No.1 from 02/06/07 till the date of actual payment.

4. Furthermore, the amount of physical harassment, mental agony for a period of more than 1190 days has not been translated into financial terms and cost of stationary, drafting, typing, printing charges, forwarding charges & Cost of engaging Advocate has also not been considered on the above payment order. The above terms altogether, hereinafter, would be called as “compensation” for all practical purposes.

However, I am going to take this amount of the above-mentioned pay order “under protest” with a hope that your good-self would be kind enough to consider my case sympathetically and help me in getting justice from your end at the earliest.

I contacted several times at Bhubaneswar office, Orissa circle. But that office told “no payment would be done by them against any late payment." Strong action to be taken against that office also.