Respected Sir,
With due respect we would like to bring to your notice that we were traveling by Train No. 2322, Dt. 13.05.09 Ex Mumbai CST to Asansol as per the tickets below:-
Passenger Name Sex Age Coach No. Bearth No. PNR No.
1. Om Prakash Drolia M 62 B1 57 8519118999
2. Santosh Devi Drolia F 57 B2 17 8328789386
3. Sanjay Drolia M 35 B2 19 8328789386
4. Sunita Drolia F 30 B2 20 8328789386
5. Chirag Tekriwal M 18 B2 31 8328789386
6. Arun Tekriwal M 49 B2 47/13 8228790405
7. S. Tekriwal F 43 B2 47/47 8228790405
8. P. Tekriwal F 20 B2 55/23 8228790405
Out of the 4 (four) tickets bering PNR No. 8328789386, 2 (two) passenger were to go to Howrah where as one had to get down at Dhanbad, So we decided to get our tickets Extended & Splited.
We contacted running train staff Mr. S.L.Khare (TTE) Ex Itarsi to Jabalpur to do the needful but he very simply denied and asked us to get it done by the next TTE from Jabalpur. Mr. G.P.Mewari (TTE) Ex-Jabalpur to Allahabad boarded the train & extended two tickets Ex Asansol to Howrah vide BPT No. G520239 & showed his inability to split the tickets. Next Mr. R.K.Gupta (TTE) Ex- Allahabad to Mugalsarai said he was on a short route & asked us to get it done by running staff. Ex. Mugalsarai, Mr. Ghosh/ Mr. Mishra (Ex. Mugalsarai to Howrah) Splited our tickets vide BPT No. M285634/35 at Mugalsarai at mid-night.
Sir, we strongly regret to state that the running train staff either not aware of the railway rules & regulation or they simply refuse to co-operate with passengers.
Just for a simple procedure we had to run from person to person had to be awake till mid-night to get our request full filled
We therefore request you to kindly look into the matter & take action against the above mentioned Train Running Staff (TTE) under intimation to us so that this kind of deal is not repeated again & a bonafied Passanger can avail all the facility provided by Railways Smoothly.
Thanking you in anticipation.
Yours Faithfully
Om Prakash Drolia
7/1, RaiMoni Lane
Asansol 713301
Ph.-03412303579
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