Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indian Railways - No security assistence | News #327922

Indian Railways
No security assistence

Sir,

Fatcs of case: I boarded on G2 coach of train “Garib Rath” (train no. 2360) on 1st Nov 09 from Jamui station (JMU) along with my sister and with 9 baggage. This train is running between Patna to Kolkata. I had reservation in G2 coach and my PNR No was 6234055587.

All my 9 baggage were properly put before toilet gate near exit gate and attendant of this coach Mr P. Basu was standing there in front my belongings. One of these 9 begs is my laptop bag. No crowd was there in exit gate while I boarded on train and along with me and my sister two other passengers board on train from Jamui station.

After train left Jamui station, I took one of my bag to my seat/birth (at that time laptop bag was lying near entrance gate of coach) and only attendant was continuously standing there then after keeping bag in my seat/birth, I came back within 30 seconds to take rest of my belongings, my laptop was missing but attendant, Mr. P Basu was standing there.

When I enquired to attendant, he clearly denied to this that he don’t know any thing about this. Pl sir note if in place 8 bags are lying and no body was there except attendant then if somebody took a bag, attendant could notice it or attendant will take this laptop. But he has no answer to this.

Then I went to TTE but he has not taken any action on this and didn’t help me on this.

Then I looked for some RPF/GRP persons in whole train but in entire train no GRP/RPF persons was there. No body is there to take my complain.

Then I called my brother and lodged complain through railway help line and they told that GRP would reach in Asansol.

In Asansol, GRP told RPF persons who also boarded in Asansol, to help me out. RPF has no paper to take my complain and on my insistence they just checked all attendants shelves where they keep bed sheets & blankets. Even on repetitive request, they didn’t make enquiry to G2 attendant for my laptop. They checked one-2 passengers on my request but their approach was not to find out my laptop. They have not tried to enquiry to coach attendant.

RPF told me that your complain would be lodged in KOLKATA and attendant would be taken there but attendant Mr P Basu was not taken there.

I lodged FIR with Kolkata terminal GRP and GDE no of this is 18/09 dated 02-11-09 and submitted complain to Kolkata terminal.

Kindy do need full promptly as this laptop keeps very urgent & old data without which I would be helpless.

Accessories lost:

Laptop: 1

External hard disk

Pen drives: 2

Reliance net device: 1

Keys: 2

Thanking You

Regards,

Rohit Bhalotia

(Passenger)

Moblie: 09827477950


Company: Indian Railways

Country: India

Category: Miscellaneous

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