Dear Sir,
more than 20 times i mailed indiatimes people regarding this issue. they 1st check the status that on 6th i ordered and they shipped to me on 22nd and i received on 23th oct.
the indiatimes people didnt know simple diff
shipping date (22 oct) minus ordered date (6th oct) is greter than seven days
deliverey date is 23th oct.
they are telling that they shipped my product with in seven days if so then ask them to send me the proof that they sended me with in seven days.
coz indiatimes courier partner says that indiatimes people gave that product to them on 22nd oct.
now indiatimes peoples are telling lie
details are as follows
I track my record on your courier service partner and track result is attached and please have a look on attached file it will prove that you sended my product to me on 22.10.08 after 16 days of i ordered (i ordered on 6.10.08) that product so as you have mentioned on your website that if your are unable to deliver in seven days you will give 151/- GC so please send me 151/- GC to compensate delay.
my order and courier details are as follows
(if you are unable to download attached file just go on your courier partner site and track AWB No 849529339).
Order No 111318418
Sub Order No 1597171
Item Kids Laptop with Musical Piano English Learner - 2 in 1
Item No 1851275
TNT AWB NO 849529339
but they are telling
Dear Mr. MANOJ KOCHAR,
We Thank you for contacting Indiatimes Shoppings.
With reference to your mail dated December 08, we would like to inform you that we provide the GC of Rs 151 if we are unable to ship the product within 7 working days.
7 working days are for shipment not for delivery.
We apologize for the inconvenience this matter may have cause to you. We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For convenience please do not delete the interactions while replying.
For further assistance please call our Customer care number Rajasthan 9928338888, Gujarat 9998308888, Punjab & Chandigarh 9876848888, Delhi & NCR 9910118888, Karnataka 9900238888, Andhra Pradesh 9989468888, Mumbai 9867748888. All Days 8:00 AM to 8:00 PM.
We thanks for being a valuable customer of Indiatimes Shoppings.
Thanks & Regards
Arun Kumar
Customer Service.
just ask them they does not know the simple mathematics diff then all indiatimes peoples should join 1st standard again again start their studies from base coz they does not know the simple differecnce
shipping date (22 oct) minus ordered date (6th oct) is greter than seven days
but htey are telling no its not greater than seven days
regards,
manoj
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