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Fraud Gift certificate

I was suppose to get 50 % cash back gift certificate for Rs 5000 for purchasing a mobile called iteq xbond for Rs 10000 after which for months i was waiting for the certificate then finally i called customer service of Indiatimes and asked for he certificate and the person said that i will receive it in a few days I recieved this mail for the first time and they say that they already sent me this mail but they dont have proof that they hav sent it to me nor i have recieved it ever before they have sent me several Gift Certificate for Rs 150 and i cannot even merge it this was not mentioned to me when i purchased the mobile this is open cheating, i had ordered the mobile by phone and they will have the recording to prove my claims to be right

Dear Mr. DELWYN DESOLVA,

We apologize for the delay in responding to you. Though we have already sent you the GC’s in your mail ID ([email protected]) several times, but as per your request & for your convenience we are sending you the same again. Please be informed that now some of your GC’s are already expired and you will not be able to use them.

We would like to inform you that kindly find below the details of gift certificates issued against your orders for 50% back promotional offer. Also please be informed that all the below mentioned Gift Certificates are non mergeable & single redeemable. Please find below the details of the GC’s.

GC No.

Validity From

Validity Till

Amount

We apologize for the inconvenience this matter may have cause to you. We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.

For convenience please do not delete the interactions while replying.

For further assistance please call our Customer care number Delhi & NCR 9910118888. All Days 8:00 AM to 8:00 PM.

Join Indiatimes BookClub @ Rs.500, Get Rs.200 GC 25% Off on purchases 3 Books Free. To order Call: 09867748888 / 09910118888 or SMS ‘SHOP3’ to 58888 or Log on to: www.bookclub.indiatimes.com

Get 60% Back – Lowest Price Challenge!!

Thanks & Regards

Satish Kumar

Customer Service Executive.