I had placed an order for handycam with indiatimes shopping under the cash back scheme in the month of Aug08. No where then it was mentioned the gift vouchers for cash back wud be issued on a monthlu basis. on my several reminders they gave me few Gift certificates (GC) assuring otheres wud be issued on a later date. then It was Diwali time so I had asked for more GC so that i can buy some gifts for my relatives. In there mail on 11th Oct. they have mentioned that balance GC wud be issued on a monthly basis.. I was getting 7 gc of Rs. 150 every month now when I had asked that there are still 7 Gc left on my account and requested to issue them they are saying that they have already been expired as they were issued in the month of Oct.
I have wriiten a mail in Oct and they have replied to it saying Gc will be issued on a later date and now they say that computer generated mail must have been sent to u abt it.
I have received no mails and no intimation abt those Gc. It is simply there trick to cheat the customers.
I have been in consatnt touch with them then why in none of the mails they have mentioned abt those GC, I have a mail from them in which they have given details of all the GC issued in my name except the ones issued in Oct. It simply indiactes that no GC were issued and now they are trying to save themselves from paying back
Kindly help me get my GC back
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