31st october sent on
hello,
i had ordered one mobile phone from advertisement in times of india newspaper dated 25 oct i have paid full amount by credit card over the phone. some details are given below
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date of order: 25 oct
amount paid: Rs. 3149 /- (Rs. 2999 Rs. 150) via credit card over the phone
ref. no: 200910250957194
agent (who took order on phone) : himanshu @ 09910118888
phone specification: dual sim touch screen mobile.
received on 30 oct via courier TNT
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Now,
the problem is that there are two batteries given along with this phone.
BUT,
1. one battery is totally dead and not working . even charging can not be done wth this battery and phone is completely dead if i attach this battery.
2. second battery is little bit working, only it acts to start the phone and within 5 - 10 minutes phone gets off.
WE have re-charged and checked both the batteries and tried every necessary steps in checking that. WE have found that both batteries are not working and spoiled.
i want you to replace these batteries as soon as possible, so that i can start my cellphone.
Also IMEI number is not mentioned in the phone, so is it against the government law??
kindly reply asap...
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