I am Vikash Agarwal and have made an order on the 17th of march, and the amount had been deducted from my account then and there. But, the next day i received a call and was told that the amount would not be transferred due to some technical error and was made to enter the credit card details via a telephonic transfer gateway.
Now, this company has charged me twice and the customer care services are misbehaving and becoming aggressive. They do not respond to the mails and calls.
It is an absolut case of online fraud and it makes me beleive that this is how the company makes money. They fool the innocent customers. Something must be done to bring down this practice as it is not expected from a comapny with such a high repute. The consumer court seems the only option leftout. Lets unite and work against this practices. Please feel free to contact me.
Vikash
[email protected]
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