One of the ITBC reps called me up with an offer for Rs 2589/- that included bestsellers, air ticket, holiday volucher, a watch. I accepted & the money was debited from my credit card on the 28th of January. I was given Booking id – 110001197. The products were promised in 2 weeks.
It has been 2 months now & I still have not recieved anything - i have sent multiple emails with no resolution or response. I recieved an email asking for my credit card details to trace the order - when i expressed my concern at sending details over email - I was reassured that it was safe. When i sent the details I never recieved any communication back. It has been over a month since this.
I have called the help line number everyday - just as i begin talking the representative cuts the phone line. Looking at this, i really wonder how India today is allowed to operate being such crooks. I would like my money refunded at once & do not want any further association with the organization
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