Sir - I booked a ticket for 2 from HYD to BLR for the journey dated 13th March by Indigo.
I made the booking on 5th March. However due to some reason i wanted t cancel pr postpone the ticket.
I was told by Indigo officials that i would be charged Rs 750/- per person for cancellation or postponement (also the difference in amount will charged which is understandable).
I can't understand why would they charge me Rs 750/- per person for cancellation/postponement.
When i asked the same to Anand/Aslin from INDIGO customer care (11 Mar 1:00 pm) about the same i was told that it is a penalty for cancellation.
I think i deserve a better explanation as i am the one who is bearing the brunt from the flight company for having booked a ticket here.
I would like to book a complaint regarding the same. I think these flight companies are leaving the customers high & dry with no options at all.
Please help.
MY contact no: is 9959801116.
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