The Indigo customer service manager Benny Fernandes at mumbai airport wa very rude to all 8 passangers who were denied to board the flight coz we all reached about 28 minutes before departure while the rule is to reach 30 minutes departure. Benny Fernandes was least cooperative and did not help at all. He did not even try to speak to the Captain and wasted crucial 10-15 minutes in arguing with us. He should have realised that with all the traffic on the roads and chaos at Indigo counters at the airport its not a big deal to be late by 2-3 minutes. Indigo should be labelled as "LEAST COOPERATIVE AND CUSTOMER UNFRIENDLY" airlines.By the number of complaints that i am reading now on this website, Indigo deserves the award for Most Customer Complaints Airline of the Year award. I guess the time has come for all of us to think how much we actually save by using these so called LOW COST CARRIERS.
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