I have made a payment of Rs. 5748 towards India Today Book Club for Kodak Camera on 28th September. The order number is 0GB90001713. This is dispatched to Hyderabad on 9th Oct through BD-P-NOIDA/43596232326. However, Blue Dart people did not deliver the order to me. They have not contacted me at all and sent the shipment back to Noida (India Today).
I have contacted India Today Book Club complaining about the non-delivery of the order. The reference number given for the call is 224217. The person mentioned that I would be receiving the order in 10 business days. Till now, there is no information on the shipment information.
I am very much fed up with this as they are making the customer wait for more than a month to receive the order.
When I try to contact the customer care number at 011 - 40502424 no one lifts the telephone and the customers are kept waiting for long time. To wait for more than 15 minutes on a national call is too much and yes, I am unhappy to say that India Today Book Club does not care about their customers and their problems.
Request anyone here to please help me out.
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