I have Indian Oil Corporation LPG connection. My present agency is M/S Ambica Gas Agency, Isanpur, Vatva road, Ahmedabad. My consumer No is 7523. I have booked my refill cylinder 20.03.2008 till today I have not got my cylinder despite repeated reminders. They are giving false promise to supply the gas immediately. And last time when a delivery boy came to supply the cylinder he did not behave properly and says that you have not purchased us for Rs. 310/- . When we try to contact over telephone mostly the phone gets engaged not because of busy telephone but they put the receiver aside. and when we get chance to speak the reply is not proper and they say " aayega tab ayega ''.
I approached personally also and now they clearly said that we will not supply you refill without any reason known to me. It is very difficult for me to approach personally time and again as I have to look after my shop as well as to take care of my old mother. Really I am very much fade up with the situation and attitude for the customer service. So Please look in to the matter and request you to please take necessary action immediately and ensure that they supply the gas to me immediately. It is requested that suitable action as deemed fit may please be taken against the gas agency and also the gas agency may also be checked frequently by the Indian Oil corporation to avoid further inconvenience to the consumers of Indane GAS users.
Manoj Chimanlal Bhatt
S/O. Chiman lal Mangaldas Bhatt,
Laxmi Colony, Ghodasar, Ahmedabad.380008
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