IRCTC
Generating two e-tickets for one individual

To

General Manager/Operations,

Indian Railway Catering & Tourism Corporation,

9th Floor, Bank of Baroda Building,

16 Parliament Street,

New Delhi - 110 001.

1. Please refer my IRCTC ID: mithun281

2. Your kind attention is drawn once again that while booking e-ticket through irctc, due to processing problems two tickets have been booked on same personal details, whearas journey was undertaken for TRANSACTION ID: 0042344021 on PNR NO:4162113018 from CHENNAI CENTRAL to PATNAby TRAIN NO:2295/SANGHAMITRA EXP., fare..551 20 (deduced twice from my account)

3. Your are requested to reimburse the charges for TRANSACTION ID: v to my SBI ACCOUN. The details of tickets are given below.

4. This also points finger towards shortcoming of software of irctc which has generated two e-tickets against the same paticulars of one indivual. Indian Railway needs to make note of this.

5. IRCTC and SBI are requested to refund the recovered amount.

THANKS

mithun kumar

IRCTC ID: mithun281

Company: IRCTC
Country: India

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