IRCTC Indian Railways
Indian Railway Complaint Refund Money Rs. 4807.00 not recieved after 8 months

Respected Sir

I had book the following e ticket whose details are mention below,

PNR Number 6416982609 Booked On 14-9

Transaction ID 0066070866 Ticket Type eticket

Class 3A

Date Of Journey 13/10 Ticket Charge Rs 4767.00

Bank hdfcpg Total Rs 4807.00

Train No 2311 Railway Zone NR

From Station HOWRAH JN (HWH) IRCTC Zone CCM/Refund, Northern Railway New Delhi

To Station DELHI (DLI) Quota General

Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 DUDH KUMAR GHOSH 46 Male 0000 Booked

2 CHANDRA GHOSH 39 Female 0000 Booked

3 PRIYANKA GHOSH 17 Female 0000 Booked

4 PRIYA GHOSH 11 Female 0000 Booked

5 POOJA GHOSH 11 Female 0000 Booked

above passengers got only 2 reserved seat so all the passenger could not travelled however I filled the TDR Ref. No ekt200810160239245 as on 16th oct but till 5th June I could not get the refund. Please find the below mails.

Please help me to get my money back.

Regards

chandan roy

Mob ; 9868409024

Note: Forwarded message attached

-- Original Message --

From: "chandan roy" chandanroy_2005@rediffmail.com

To: care@irctc.co.in, tdrprocess@irctc.co.in

Subject: not receipt the refund]]

Sir/ Madam

I did not get the refund of Tdr Filled in the month of Oct till 6th May 09 . Can you tell me how much time it will take to get the refund?

Thanking You

chandan roy

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. 6416982609 has been forwarded to CCM/Northern Railway on dt. 20.10.08. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 01.04.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..

Regards,

Ved Prakash

tdrprocess@irctc.co.in

Ph: 011- 23345900

Dear Team,

please see the matter.

PRN No 6416982609

Thanks & Regards,

pallavi

care@irctc.co.in

www.irctc.co.in

011.23340000

&&-- Original Message &&--

Subject: Fwd: not receipt the refund

Date: 7 Mar 11:00:09 -0000

From: chandan roy

Reply-To: chandan roy

To: care, tdrprocess, chandan_roy_2006

respected sir / madam

I had filed tdr for PRN No 6416982609 on 16/10 whose ref No. is ekt200810160239245 but yet could not get back the refund. I had also mail you in the month of Jan for that reason . please take some step so that i get the refund for that ticket.

Thanking you

chandan roy

Shopping

--

Respected Sir

I had filed a TDR which prn no.is 6416982609 in the month of October dt. 16/10 which Ref. number was EKT200810160239245 but till january 9th I could not get the refund. So I request you Please take necessary step so that I get the refund early.

Thanking you

chandan roy.

Company: IRCTC Indian Railways
Country: India

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