IRCTC Indian Railways
I AM SURPRISED BY UNRULY BEHAVOIR BY RAILYWAY EMPLOYEE

DEAR SIR/MADAM,

I HAVE SENT MY STAFF TO BOOK 10 TICKETS AT T.NAGAR RAILWAY STATION ON

24-06 FOR CHENNAI-MADURAI IN NAGARKOIL EXP.FOR DTD.19-08 AND MADURAI-CHENNAI IN SAMPARK KRANTI EXP. FOR DTD.23-08 ALONG WITH REQUEST LETTER FOR BULK BOOKING, IDENTITY PROOF AND RESERVATION

FORM WHICH HAD ALL THE NECESSARY DETAILS.

MY STAFF GAVE RESERVATION FORM AT AROUND 12.45 PM AT BOOKING COUNTER (LADIES STAFF)

RAILWAY EMPLOYEE SAYS THERE IS NO TRAIN CALLED SAMPARK EXP. TRNO 2651

STAFF REPLIED, PL CHECK PROPERLY BECAUSE WE GOT INFORMATION FROM (IRCTC.CO.IN) WEBSITE

RAILWAY EMPLOYEE AGAIN SAID THAT THERE IS NO SUCH TRAIN

ISSUED RETURN TICKETS IN PANDIAN EXPRESS WITHOUT ANY INFORMATION AND THAT ALSO WAIT LISTED.

I BOOKED E-TICKET FROM IRCTC.CO.IN IMMEDIATELY

SENT MY STAFF AGAIN TO RLY.STATION AND MET MANAGER ALONG WITH E-TICKET AS PROOF AND TOLD TO CANCEL THE PANDIAN EXPRESS TICKET WHICH YOUR EMPLOYEE HAS GIVEN WITHOUT ANY INTIMATION.

SHE REPLIED, THAT WOULD NOT HAVE HAPPEND,

STAFF SAID PLEASE CHECK THE RESERVATION FORM FOR YOUR PROOF

SHE REPLIED, SHE CANNOT CHECK AND IT IS NOT HER DUTY IN UNRULY WAY

STAFF, WE WILL COMPLAIN THIS TO HIGHER AUTHORITY

SHE REPLIED, NOBODY CAN DO ANYTHING

STAFF, ASKED HER NAME

SHE REFUSED AND WENT OUTSIDE

STAFF CANCELLED TICKET AND CAME BACK AT AROUND 17.45PM

NO HUMAN RESPECT, UNRULY BEHAVIOUR, WASTE OF MONEY, TIME ETC

PROOF;PNR NO 431-8814555 TR NO 2638 DTD 24-06 TKT NO 06918068

Company: IRCTC Indian Railways
Country: India

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