As a holder of citi bank- jet airways co branded gold card I am entitled for lounge facility and it has been time and again confirmed by citi bank that such card holders get this facility. I am getting this facility from jet airways all these days and even couple of days back while flying from Delhi to Mumbai. But on my return flight today (9w 406) the card was simply refused even after meeting the supervisor. I would like to know the correct eligilbilty of these cartdholders as citi bank confirms this facility to its card holders.
Anil Sareen
FFP 119748366
Tel 9811154405
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