We run a small tutors bureau and are registered with Just Dial as a paid customer.
The revenue we pay them is a large amount of Rs 40000 annualy.
Last year we enrolled our self under the category of smart listing, revenue Rs 12000 anually and used to get approximately 5-6 leads daily.
JustDial sales people suggested us to upgrade our package and told that we should expect 3 tmes the number of leads.
THE ISSUE IS THAT INSPITE OF GIVING JUSTDIAL A SUM OF RS 40000 I GENERALLY GET ONE LEAD DAILY AND A MAX OF TWO LEADS SOMETIMES.THE QUALITY OF THE LEADS IS HIGHLY POOR.
INSPITE OF NUMEROUS COMPLAINTS THERE IS NO IMPROVEMENT IN THEIR SERVICE.INSTEAD THEY ASK ME TO UPGRADE MY PACKAGE EVEN FURTHER.
IF I TELL THEM TO STOP MY SERVICES THE TELL ME THAT I HAVE A CONTRACT OF 1 YR WITH THEM.
WHY SHOULD I CONTINUE TO PAY THEM MONEY EVEN WHEN THEY ARE NOT SERVING ME PROPERLY.
JustDial is not serving up to its reputation.
Meharban Singh
9999326266
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