Inconsumercomplaints.com » Miscellaneous » Review / complaint: Kadamba Transport Corporation (KTCL), Goa - Highly unsafe condition of Kadamba Transport Corporation Bus & callous, neglecting behavior of its officials | News #355008

Kadamba Transport Corporation (KTCL), Goa
Highly unsafe condition of Kadamba Transport Corporation Bus & callous, neglecting behavior of its officials

On 21/04 I boarded panjim -Mysore Kadamba Transport Corporation Bus at Karwar bus stand at around 18:30 hrs for going to Mysore, Karnataka state. I purchased a ticket for the same by paying Rs 355/-. From the start of my journey itself the bus was running abnormally slow, the driver was running the bus as though the bus is a shuttle service even though the amount collected was for an express bus. The bus normally stops for dinner near Kumuta, Karnataka at around 20:30 hrs, but 21/04 it reached that point at around 21:15 hrs. After approximately half an hour after the bus started from Sagara (Karnataka) bus stand, the both head lights of the bus became so dim that the driver was finding it difficult to drive even at 20 KMPH speed. Still the driver dared to drive the bus up to Shimoga, Karnataka, risking the life’s of around 30 to 35 passengers. Finally the bus reached Shimoga bus stand, Karnataka at around 03:00 hrs of 22/04. Refund was made by the conductor to all the passengers after most of the passengers shouted at him. Initially he & the driver were telling that the bus will start further journey on day break.

Unfortunately on 23/04 again I boarded Mysore-Panjim Kadamba Transport Corporation Bus at Mysore on my return journey, thinking that incident during my onward journey was a isolated incident & this time it will be a nice event less journey. The journey from Mysore till Shimoga bus stand, Karnataka was very good & the bus left Shimoga bus stand at around 23:45 hrs of 23/04. After travelling for another 15 Kms from Shimoga bus stand, the great Kadamba Transport Corporation Bus made some loud noise & the engine stopped running on its own at around 00:00 hrs of 24/04. This time also the drivers & conductors of the bus were so insensitive to the feelings of the passengers, made the passengers to push the bus. The passengers also pushed the bus thinking that the driver is trying to start the bus, but their intentions were only to park the bus safely in a road side. Again money refund was made without comforting the passengers or trying for making alternate transport arrangement. I along with the remaining passengers stopped one KSRTC bus which was passing by & I reached my destination after changing some 3 buses in the dead of night.

I am really astonished about the attitude of the personnel’s of Kadamba Transport Corporation, Goa & their carelessness about the safety of the passengers travelling with them. It is not surprising if some big accident takes place due to the careless behavior of the officials of Kadamba Transport Corporation. How someone in Kadamba Transport Corporation can authorize such old & poorly maintained bus that too for long distance journeys. I hope Kadamba Transport Corporation officials will take note of this low level event & prevent a major accident due to callous, neglecting behavior & I hope the officials will replace the existing old bus with a more passenger friendly comfort bus considering the safety & comfort of the passengers.

I hope to get a early & honest reply from a responsible official of Kadamba Transport Corporation, Goa


Company: Kadamba Transport Corporation (KTCL), Goa

Country: India   State: Goa   City: South Goa

Category: Miscellaneous

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