Mail sent to the compamy :
"This mail is written with utter frustration over your service support.
My complaint to Kent support was on 5th to Miss. Jothy at Bangalore and my complaint number is 2144. I have made follow-up calls every day and the response I get is “Today it will be resolved” after a week I started interacting with Mr. Vikrant from your head office and I still continue to get the same response.
I am your customer who’s bought your product Kent Grand based on the commitment that I would get support on the product I buy.
I certainly don’t deserve to be stressed like this with a feeling of being cheated for having bought Kent, how deceiving your advertisement could get?
This is not the first time I have been cheated of your service, it started right from the time I have purchased your product.
I hope this mail reaches someone responsible enough to resolve.
Regards"
Dear Consumers,
I am starting a campaign against Kent’s policy of cheating customers.
I have sent the above mail to all the email ID’s available on the kent web site and not a single response.
here are few amoung the hundreds complaints, who in other words say the say the same thing.
http://inconsumercomplaints.com/complaints/kent-ro-c21578.html#comment
http://inconsumercomplaints.com/complaints/after-sales-services-c88258.html
http://inconsumercomplaints.com/complaints/kent-ro-water-purified-c183828.html
http://inconsumercomplaints.com/complaints/kent-ro-systems-water-purifier-c2204.html
http://inconsumercomplaints.com/complaints/kent-ro-c126722.html
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