I AM ABHISHEK MOHAN (STOCK BROKER) BEHALF OF MY FATHER SRI HARI MOHAN PRASAD GUPTA (STATE BANK OF INDIA) RESIDING AT KISHANGANJ BIHAR PIN 855108 TEL NO 06456-222833, MO NO. 9472244033 HEREBY SUMMIT OUR COMPLAINT.
WE HAVE PURCHASED A KENT GRAND PLUS MINIRAL RO UV NEW MODEL ON 16-06-09, SERIAL NO KR090307061, INVOICE NO 202 DATED 16-06-09 FROM " PRIORITY SALES - KAMAL KISHORE MARKET R.N. SHAH CHOWK, PURNIA BIHAR 854301 " PH NO. 9431666223 / 9471033466 / 9097503440. AFTER 2 DAYS OF INSTALLATION THIS MACHINE STOP WORKING AND NOT WORKING ANYTHING JUST AFTER GETTING POWER ON MOTOR DOES NOT WORKS AND WHEN I MAKE A REQUEST TO CHECK IT THE SALES MAN COMES TO MY OFFICE AND SAID TO TAKE THIS MACHINE BACK FROM ME AND RETURN MY MONEY BUT HE DID NOT REPAIRED IT AND NOW FROM LAST 2-3 MONTHS NOT I AM NOT GETTING ANY RESPOSE FROM THEIR END .
SECONDLY THERE WAS NO ANY STATEMENT ABOUT WASTAGE OF WATER IN KENT S ANY ADVERTISEMENT, AND NO ANY SALES MAN SAID THIS NEAGTIVE POINT OF KENT MACHINE, AFTER INSATALLATION I GET THIS . AND THE WATER WAS SOUR AFTER PURIFICATION .
I HAVE MAKE A CASH PAYMENT AND I HAVE ALSO PROPER BILL OF RS 15, 500 /-
NEITHER THEY REPAIRED IT NOT THEY GIVE ME MONEY BACK, WHEN THE HAVE TOLD THIS ME, EVEN THEY MAKE PHPONE CALL DISSCONNECT. AND THEY PRINT ON THEIR INVOISCE THAT “ GOODS ONCE SOLD NOT TO BE TAKEN BACK ”
THE SCAN COPY OF BILL INVOISE AND WARRANTY CARD IF ATTACHED .
THIS IS VERY VERY BAD BUSINESS STYLE.
0 comments