Sir,
This is to inform you that I have purchased a Kodak Digital Camera (Model No. C-182) on 15 th October.
Attachment is the Tax Invoice Copy for the same.
From next day of purchase, I could not operate the camera in a proper way due to some big major problem in your Camera. Immediately I did contact the dealer and as per his suggestion also contact to your authorized service centre on 20.10.2009. The details of service centre are as follows:
HCL Infosystems Ltd.,
SB Tower,
37, Shakespear Sarani,
Kolkata – 700017
As per your service centre decision I was handed over the Camera to your service centre and asked for replacement. I am attaching the scan copy of Service Job Card No.325.
After that, every day I am getting touch with your service dept. But till date neither your service dept. replace with a new one or not giving me any proper answer.
As a result Rs. 6000/- spent for Kodak Camera made my life miserable.
Request you to solve these in an urgent basis and do the needful.
Thanks & Regards,
Faruk
Mob. No.9883124548
Kolkata
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